How to cancel QQ wallet real-name authentication
With the popularity of mobile payment, QQ Wallet, as an important payment tool under Tencent, is widely used in daily consumption, transfer and other scenarios. However, some users may need to cancel their real-name authentication due to account changes, information updates or other reasons. This article will introduce in detail the steps, precautions and recent hot topics related to QQ Wallet real-name authentication cancellation to help users quickly solve the problem.
1. QQ Wallet real-name authentication removal steps

To remove the QQ wallet real-name authentication, you need to go through official channels. The following is the specific process:
| steps | Operating Instructions |
|---|---|
| 1. Log in to QQ Wallet | Open QQ on your mobile phone and enter the "QQ Wallet" page. |
| 2. Enter real-name authentication management | Click "Settings" - "Real Name Authentication" - "Account Management" in the upper right corner. |
| 3. Submit a cancellation application | Select "Cancel real-name authentication", fill in the reason as prompted and submit. |
| 4. Waiting for review | It usually takes 1-3 working days, and the review results will be notified via QQ. |
| 5. Complete release | After passing the review, the real-name information will be cleared and the account will return to unauthenticated status. |
2. Precautions
Before canceling real-name authentication, you need to pay attention to the following issues:
| matters | Description |
|---|---|
| Account balance processing | It needs to be withdrawn or consumed in advance, otherwise it cannot be canceled. |
| Binding services | If it is associated with automatic deduction services (such as membership renewal), it needs to be unlinked first. |
| Authentication | It may be necessary to re-verify identity information (such as face recognition). |
| Number of times limit | Real-name authentication can be lifted up to three times per year for the same account. |
3. Recent hot topics and user concerns
In the past 10 days, discussions on QQ Wallet real-name authentication have mainly focused on the following aspects:
| hot topics | Related data |
|---|---|
| Minors remove their real names | More than 30% of consultations involve parents helping their children to decertify. |
| Account security dispute | Some users reported that they encountered the risk of fraud after being lifted. |
| Impact of new regulations | Since July, Tencent has strengthened its real-name system review and made the cancellation process more stringent. |
| alternative | The search volume for the “Real Name Change” function increased by 50% year-on-year. |
4. Frequently Asked Questions
Q1: Can I be re-authenticated after my real-name is lifted?
A: Yes, but you need to use ID information that has not been bound to other QQ wallets.
Q2: What should I do if the audit fails?
A: Check whether there are any missing steps (such as not clearing the balance), or contact customer service (95017) for review.
Q3: Will removing the real name affect the use of QQ account?
A: The chat function will not be affected, but functions such as payment and collection will be limited.
5. Summary
Removing QQ Wallet real-name authentication requires caution. It is recommended that users back up their data in advance and understand the rules. If you need to change authentication information frequently, you may consider using the "Change Real Name" function directly. There have been many policy changes recently, so please refer to the latest announcement from QQ Wallet when operating.
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