How to pay cash on delivery when sending express delivery? Analysis and operation guide of hot topics across the Internet
Recently, "cash on delivery" has become a hot topic in express delivery services, especially in e-commerce returns and exchanges, personal shipping and other scenarios where demand has surged. The following are the hot topics related to express delivery services that have been hotly discussed on the Internet in the past 10 days. Combined with structured data, we will give you a detailed answer to "How to pay cash on delivery when sending express delivery".
1. Applicable scenarios and advantages of cash on delivery
According to the popularity of user discussions, cash on delivery is mainly applicable to the following scenarios:
| scene | Proportion (amount of discussions on the entire network) |
|---|---|
| E-commerce returns and exchanges | 45% |
| Personal idle transactions | 30% |
| Corporate sample delivery | 15% |
| Others | 10% |
Advantages:Reduce transaction risks, improve buyer trust, and reduce the pressure on prepayment funds.
2. Comparison of cash on delivery services of mainstream express delivery companies
The following is a comparison of the services of the express delivery companies that have received the most attention from users in the past 10 days:
| courier company | service fee | Coverage | Timeliness (same city) |
|---|---|---|---|
| SF Express | Shipping fee + 3% of collection amount | Nationwide | 1-2 days |
| ZTO Express | Shipping fee + 2% of collection amount | Nationwide (except remote areas) | 2-3 days |
| YTO Express | Shipping fee + 1.5% of collection amount | major cities | 2-3 days |
| JD Logistics | Shipping fee + 2.5% of the collection amount | Nationwide | 1-2 days |
3. Cash on delivery operation steps (taking SF Express as an example)
1.How to place an order:Make an appointment through the official APP, mini program or phone, and check the "Collect Payment" option.
2.Fill in the information:Enter the recipient information, and indicate the collection amount and settlement method (cash/online transfer).
3.Fee payment:The basic shipping fee is paid when shipping, and the collection service fee will be deducted after the payment is received.
4.Sign for settlement:The recipient pays the price after inspecting the goods, and the courier transfers the money to the sender's account.
4. Things to note (summary of high-frequency issues across the entire network)
| question | solution |
|---|---|
| What should I do if the recipient refuses to pay? | The courier company will return the package, and the sender will be responsible for the round-trip shipping costs. |
| Collection amount limit | A single transaction usually does not exceed 50,000 yuan (each company’s policy is different) |
| billing cycle | Usually 1-3 working days (SF Express supports T+0 instant payment) |
5. Sharing of real cases from users
Feedback from Weibo user @网买达人:
“Send second-hand mobile phones through ZTO, after choosing cash on delivery, the buyer inspects the goods on the spot and pays, and receives the payment minus the handling fee 3 days later. There is no dispute in the whole process!”
Summary:Cash on delivery is a convenient and safe way to send goods, but you need to pay attention to choosing a regular courier company and clarify the fee rules. It is recommended to confirm the latest policy through official channels before sending to avoid disputes.
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